Professional Conduct

In accordance with the objects of the College, the professional conduct process must seek to inhibit professional misconduct, conduct unbecoming a counselling therapist, incompetence and incapacity by investigating, on its own initiative or on the complaints of others, alleged instances of such misconduct, conduct unbecoming a counselling therapist, incompetence or incapacity and, when appropriate, disposing of the matter or matters in accordance with the regulations.” (Counselling Therapists Act – Article 31 (1))

Complaints: Complaints can only be made regarding a Registered Counselling Therapist or Registered Counselling Therapist-Candidate who is a member of the Nova Scotia College of Counselling Therapists. Any person can initiate a complaint. Complaints are to be sent to the Registrar via postal mail at:
Registrar
Nova Scotia College of Counselling Therapists,
36 Brookshire Court, Suite 201,
Bedford, Nova Scotia,  B4A 4E9

When the Registrar receives a complaint, receipt of the complaint will be confirmed and then all information will be forwarded to the Chair of the Complaints Committee to begin the process as outlined in the Regulations.

The process for addressing a complaint is found under the Professional Conduct sections of, “An Act Respecting the Practice of Counselling Therapists” beginning at Section 31, and the “Regulations Respecting Counselling Therapists made pursuant to Section 12 of chapter 37 of the Acts of 2008, the Counselling Therapists Act” beginning at Section 24. Copies of the Act and Regulations are found on the website for the Nova Scotia College of Counselling Therapists under the ‘Resources’ tab.